If you have a company Facebook page, then you probably receive emails updating you about your Facebook Insights progress. Today, I’m going to walk you through what that is, and how you can use these analytics to run a popular and interactive Facebook business page.
Navigating and Using Facebook Insights
It can be daunting for any small business to review their own analytics data. It’s nice to see that people are responding to your page – but what do you do with this information? More to the point – how do you use this information to get even more response from your fans?
Total Likes
The total amount of likes on your page is an important metric. The higher the number – the more chances you have of reaching people.
Tip! Part of your analytics strategy should be to increase your total likes!
Friends of Fans
The ‘friends of fans’ metric tells you how many people you could reach through your total likes. In other words, these are the friends of your fans who may see your posts.
Tip! You’ll want to improve your friends of fans metric to extend your reach!
People Talking About This
Your ‘people talking about this’ metric just lets you know when people are engaging with your brand. It could be anything, from liking, to commenting, sharing or checking-in. It’s a decent metric to know about, as it improves your Edgerank score between certain people.
Weekly Total Reach
Weekly total reach is really a good metric to know about. That’s because it tells you how many people have actually SEEN your content. Yes, they could have scrolled past it, or not looked at it directly – but it was there – which means they could have been exposed to your message.
Tip! It’s a great idea to try and extend your reach in any way that you can.
Total Subscribes
This metric simply tells you how many outside parties are subscribing to your page.
People Saw This Post
A number will appear detailing how many people ‘saw’ your post – again it is simply telling you how many people could have seen it. It’s a start – if you increase this number only good things can happen in your business.
Overview Page
Okay, so how do you actually take all of this information and make it useful? Take a look inside your overview section. Scroll to the bottom and you’ll see a list of your posts and how popular each one was. Organize these into hierarchies.
If you don’t yet – have at least 5 ‘easy to identify’ post types that you can test. Find out which ones test the best, and try to repeat that formula. Give your Facebook fans what they want!
Likes Page
Use your likes page to check on your demographics. What is the age of your fans? Who of these are men, or women? Who is interacting more? How can you get them to respond more often? How can you get more response out of the age groups that aren’t responding?
Answer these questions and test some gender, age and location based posts.
Reach
Check on how many page views you get in the ‘reach’ section. See which days you got the increase in page views. Come up with a strategy to increase your page views. Test different things and track the progress using certain days as markers.
Use these tips to put together a mini analytics strategy to steadily improve your fan count, reach and popularity on Facebook!
Which Facebook metric do you think is the most important of all? I’d like to hear your opinion!
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